MealSuite incident

MealSuite Support Notification

Resolved after 48 minutes, affecting MealSuite Touch and MealSuite Point of Sale, on April 16, 2024.

resolved Apr 16, 2024, 02:34 PM UTC

The MealSuite technical teams have resolved any issues the degraded performance in our Smart Service and POS applications, which may impact usability of these application(s). You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.

Started
Apr 16, 2024, 01:45 PM UTC
Resolved
Apr 16, 2024, 02:34 PM UTC
Duration
48m
Detected by Pingoru
Apr 16, 2024, 01:45 PM UTC

Affected components

MealSuite TouchMealSuite Point of Sale

Update timeline

  1. investigating Apr 16, 2024, 01:45 PM UTC

    The MealSuite technical teams are investigating performance in Smart Service and POS systems. Our Core application should not be affected at this time.

  2. resolved Apr 16, 2024, 02:34 PM UTC

    The MealSuite technical teams have resolved any issues the degraded performance in our Smart Service and POS applications, which may impact usability of these application(s). You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.

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