MealSuite incident

MealSuite Support Notification

Resolved after 44 minutes, affecting MealSuite Touch and MealSuite Point of Sale, on June 25, 2024.

resolved Jun 25, 2024, 05:27 PM UTC

The MealSuite technical teams have resolved an issue which could cause errors when attempting to place orders in Instant Ordering or when firing a POS tickets to your KMS screen. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.

Started
Jun 25, 2024, 04:42 PM UTC
Resolved
Jun 25, 2024, 05:27 PM UTC
Duration
44m
Detected by Pingoru
Jun 25, 2024, 04:42 PM UTC

Affected components

MealSuite TouchMealSuite Point of Sale

Update timeline

  1. identified Jun 25, 2024, 04:43 PM UTC

    The MealSuite technical teams have identified an issue which could cause errors when attempting to place orders in Instant Ordering or when firing a POS tickets to your KMS screen. We will continue to provide updates until issue is resolved.

  2. resolved Jun 25, 2024, 05:27 PM UTC

    The MealSuite technical teams have resolved an issue which could cause errors when attempting to place orders in Instant Ordering or when firing a POS tickets to your KMS screen. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.

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