MealSuite incident

MealSuite Support Notification

Resolved after 44 minutes, affecting MealSuite Touch and MealSuite Point of Sale, on June 25, 2024.

resolved Jun 25, 2024, 09:58 PM UTC

The MealSuite technical teams have resolved all issues with the inability to place orders in Instant Ordering and POS but will monitor performance for the remainder of the evening to ensure no issues arise. Thank you for your patience.

Started
Jun 25, 2024, 09:14 PM UTC
Resolved
Jun 25, 2024, 09:58 PM UTC
Duration
44m
Detected by Pingoru
Jun 25, 2024, 09:14 PM UTC

Affected components

MealSuite TouchMealSuite Point of Sale

Update timeline

  1. investigating Jun 25, 2024, 09:14 PM UTC

    The MealSuite technical teams are investigating reports of inability to utilize our POS and/or Touch applications. This does not impact your ability to access our Core application. We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com.

  2. resolved Jun 25, 2024, 09:58 PM UTC

    The MealSuite technical teams have resolved all issues with the inability to place orders in Instant Ordering and POS but will monitor performance for the remainder of the evening to ensure no issues arise. Thank you for your patience.

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