MealSuite incident

MealSuite Support Notification

Resolved after 22 minutes, affecting MealSuite Touch and MealSuite and 1 more, on June 27, 2024.

resolved Jun 27, 2024, 04:21 PM UTC

The MealSuite technical teams have resolved any issues accessing the Synergy Core, Touch and POS applications. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.

Started
Jun 27, 2024, 03:58 PM UTC
Resolved
Jun 27, 2024, 04:21 PM UTC
Duration
22m
Detected by Pingoru
Jun 27, 2024, 03:58 PM UTC

Affected components

MealSuite TouchMealSuiteMealSuite Point of Sale

Update timeline

  1. investigating Jun 27, 2024, 03:58 PM UTC

    The MealSuite technical teams are investigating reports of the inability to access our Core application. This may impact your ability to access Core, as well as generate information in our Touch and POS applications. We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com.

  2. resolved Jun 27, 2024, 04:21 PM UTC

    The MealSuite technical teams have resolved any issues accessing the Synergy Core, Touch and POS applications. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.

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