Mavenlink incident

Delayed Insights Loads

Resolved after 1 day 11 hours, affecting Kantata OX Insights, on September 22, 2024.

resolved Sep 23, 2024, 02:32 PM UTC

We have confirmed that the issue is resolved, and standard Insights data loads are running as normal. Thank you for your patience!

Started
Sep 22, 2024, 03:26 AM UTC
Resolved
Sep 23, 2024, 02:32 PM UTC
Duration
1d 11h
Detected by Pingoru
Sep 22, 2024, 03:26 AM UTC

Affected components

Kantata OX Insights

Update timeline

  1. investigating Sep 22, 2024, 03:26 AM UTC

    We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

  2. resolved Sep 23, 2024, 02:32 PM UTC

    We have confirmed that the issue is resolved, and standard Insights data loads are running as normal. Thank you for your patience!

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