Mavenlink incident

Data Processing Delays - Insights Data Exports

Major Resolved View vendor source →

Mavenlink experienced a major incident on August 31, 2026 affecting Kantata OX Application and Kantata OX Insights and 1 more component, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 03:22 PM UTC
Resolved
Aug 31, 2026, 04:53 PM UTC
Duration
1h 30m
Detected by Pingoru
Aug 31, 2026, 03:22 PM UTC

Affected components

Kantata OX ApplicationKantata OX InsightsKantata OX API

Update timeline

  1. investigating Aug 31, 2026, 03:22 PM UTC

    Our data processing infrastructure is running behind which is causing Insights Data Exports not to be processed.

  2. identified Aug 31, 2026, 03:51 PM UTC

    We’ve found the underlying cause of the problem and are now working on a fix.

  3. monitoring Aug 31, 2026, 04:17 PM UTC

    We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

  4. resolved Aug 31, 2026, 04:53 PM UTC

    This incident has been resolved. Insights Data Exports are now processing as normal. Thank you for your patience.