Resolved after 10 minutes, affecting Kantata OX Subscribed Events API, on October 1, 2024.
The fix has been applied and we have confirmed the service has fully reestablished, and all events are now generated without any data loss.
Affected components
Update timeline
- identified Oct 01, 2024, 12:59 AM UTC
We have identified an issue with Subscribed Events for a small subset of accounts in which they are not being properly saved into the system. We have a fix in the works and are actively working to reestablishing the service for all our customers. We expect an interruption of Subscribed Event generation for all customers while we deal with the issue at hand. No data loss is expected will be experienced.
- resolved Oct 01, 2024, 01:09 AM UTC
The fix has been applied and we have confirmed the service has fully reestablished, and all events are now generated without any data loss.
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