Resolved after 1 hour 39 minutes, affecting Kantata OX Insights, on October 17, 2024.
We have confirmed that the issue has been fixed and Insights data loads are once again running at the normal half-hour cadence. We apologize for the disruptions this has caused.
Affected components
Update timeline
- identified Oct 17, 2024, 11:36 PM UTC
We have identified an issue with causing a delay in Insights data loads. Insights dashboards are still available, but the data on them may be stale.
- monitoring Oct 18, 2024, 12:12 AM UTC
We have implemented a fix and are continuing to monitor the delayed data loads.
- resolved Oct 18, 2024, 01:16 AM UTC
We have confirmed that the issue has been fixed and Insights data loads are once again running at the normal half-hour cadence. We apologize for the disruptions this has caused.
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