Mavenlink incident

Delayed Insights Loads

Resolved after 1 hour 44 minutes, affecting Kantata OX Insights, on February 2, 2025.

resolved Feb 02, 2025, 03:03 PM UTC

We have confirmed that Insights data loads are running on their normal cadence. Thank you for your patience. We apologize for the disruption that the delays have caused.

Started
Feb 02, 2025, 01:18 PM UTC
Resolved
Feb 02, 2025, 03:03 PM UTC
Duration
1h 44m
Detected by Pingoru
Feb 02, 2025, 01:18 PM UTC

Affected components

Kantata OX Insights

Update timeline

  1. investigating Feb 02, 2025, 01:18 PM UTC

    We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

  2. investigating Feb 02, 2025, 02:14 PM UTC

    Insights data loads have begun processing as normal. We apologize for the disruption that this delay has caused.

  3. resolved Feb 02, 2025, 03:03 PM UTC

    We have confirmed that Insights data loads are running on their normal cadence. Thank you for your patience. We apologize for the disruption that the delays have caused.

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