Resolved after 1 hour 6 minutes, affecting Kantata OX Insights, on April 26, 2025.
We have implemented a fix, and we expect data loads to resume at half-past the hour. Thank you for your patience as we work through this issue.
Affected components
Update timeline
- investigating Apr 26, 2025, 02:54 AM UTC
We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.
- identified Apr 26, 2025, 03:23 AM UTC
We have implemented a fix, and we expect data loads to resume at half-past the hour. Thank you for your patience as we work through this issue.
- resolved Apr 26, 2025, 04:00 AM UTC
This incident has been resolved.
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