Mavenlink incident

Time Approval Performance

Resolved after 2 hours 38 minutes, affecting Kantata OX Application and Kantata OX API, on August 6, 2025.

monitoring Aug 06, 2025, 07:27 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 06, 2025, 04:55 PM UTC
Resolved
Aug 06, 2025, 07:34 PM UTC
Duration
2h 38m
Detected by Pingoru
Aug 06, 2025, 04:55 PM UTC

Affected components

Kantata OX ApplicationKantata OX API

Update timeline

  1. investigating Aug 06, 2025, 04:55 PM UTC

    We are currently noticing an issue in accessing Time Approvals. We appreciate your patience as we investigate this issue.

  2. investigating Aug 06, 2025, 05:27 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 06, 2025, 06:04 PM UTC

    We are continuing to investigate this issue.

  4. identified Aug 06, 2025, 06:17 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Aug 06, 2025, 07:19 PM UTC

    We are still in the process of implementing the fix for this issue.

  6. monitoring Aug 06, 2025, 07:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Aug 06, 2025, 07:34 PM UTC

    This incident has been resolved and Time Approvals are now accessible.

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