Resolved after 11 hours 40 minutes, affecting Kantata OX Application and Kantata OX API, on September 16, 2025.
This incident has been resolved. All areas of Kantata OX are back to normal. Thank you for your patience!
Affected components
Kantata OX ApplicationKantata OX API
Update timeline
- investigating Sep 16, 2025, 04:24 AM UTC
We are currently investigating this issue.
- identified Sep 16, 2025, 04:30 AM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 16, 2025, 04:49 AM UTC
We have confirmed that the issue is with our cloud provider. We have reached out to their support team to resolve the issue but expect it may take up to 24 hours to resolve completely.
- resolved Sep 16, 2025, 04:04 PM UTC
This incident has been resolved. All areas of Kantata OX are back to normal. Thank you for your patience!
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