Matterport incident

Shopping cart experiencing difficulties with tax connectors.

Resolved after 1 hour 8 minutes, affecting Shopping Cart, on April 30, 2020.

investigating Apr 30, 2020, 08:51 PM UTC

We are currently experiencing technical difficulties with our tax connectors, users may see issues when attempting to complete an order. We are investigating the issue.

Started
Apr 30, 2020, 08:51 PM UTC
Resolved
Apr 30, 2020, 10:00 PM UTC
Duration
1h 8m
Detected by Pingoru
Apr 30, 2020, 08:51 PM UTC

Affected components

Shopping Cart

Update timeline

  1. investigating Apr 30, 2020, 08:51 PM UTC

    We are currently experiencing technical difficulties with our tax connectors, users may see issues when attempting to complete an order. We are investigating the issue.

  2. resolved Apr 30, 2020, 10:00 PM UTC

    Tax connecter shows services are operational.

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