Matterport incident

Degraded performance: buy.matterport.com

Resolved after 1 hour 7 minutes, affecting Shopping Cart, on August 24, 2020.

resolved Aug 24, 2020, 05:09 PM UTC

The 3rd party system is still monitoring, but are no longer reporting any issues.

Started
Aug 24, 2020, 04:02 PM UTC
Resolved
Aug 24, 2020, 05:09 PM UTC
Duration
1h 7m
Detected by Pingoru
Aug 24, 2020, 04:02 PM UTC

Affected components

Shopping Cart

Update timeline

  1. monitoring Aug 24, 2020, 04:02 PM UTC

    A 3rd party system is monitoring timeouts which may cause issues with buy.matterport.com (billing and orders).

  2. resolved Aug 24, 2020, 05:09 PM UTC

    The 3rd party system is still monitoring, but are no longer reporting any issues.

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