Resolved after 2 days 15 hours, affecting Cloud, on March 19, 2021.
The team that processes floor plan orders is receiving the orders and are completing within the expected SLA of 2 business days.
Affected components
Cloud
Update timeline
- investigating Mar 19, 2021, 11:57 PM UTC
We are currently investigating a possible issue with the Schematic Floor Plan ordering system. You may see orders being delivered closer to the end of the 2-business day SLA or longer. We apologize for this delay and are looking into why some orders are taking longer than usual.
- resolved Mar 22, 2021, 03:27 PM UTC
The team that processes floor plan orders is receiving the orders and are completing within the expected SLA of 2 business days.
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