Resolved after 23 hours 26 minutes, affecting Add ons, on December 23, 2021.
We've identified and rolled out a fix for issues with AddOns. We will repair and process any failed orders for Matterpak, TruePlan, and BIM.
Affected components
Add ons
Update timeline
- identified Dec 23, 2021, 06:14 PM UTC
We have identified an issue which may cause delays in processing of Matterpak, TruPlan, and BIM orders. We are working to fix the issue.
- resolved Dec 24, 2021, 05:41 PM UTC
We've identified and rolled out a fix for issues with AddOns. We will repair and process any failed orders for Matterpak, TruePlan, and BIM.
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