Resolved after 2 hours 17 minutes, affecting 3D Showcase and Workshop and 1 more, on January 31, 2024.
You may see services coming back online. We will continue to monitor.
Affected components
3D ShowcaseWorkshopCloudShopping CartAdd onsDiscover
Update timeline
- identified Jan 31, 2024, 03:28 PM UTC
Matterport platform engineers have identified and are working to resolve an issue related to Showcase, Workshop, Cloud, Cart, and Discover. Ordering Add-ons may also be affected. We apologize for the inconvenience.
- monitoring Jan 31, 2024, 04:45 PM UTC
You may see services coming back online. We will continue to monitor.
- resolved Jan 31, 2024, 05:45 PM UTC
All services are operational again.
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