Matrix experienced a notice incident on March 26, 2024 affecting Synapse, lasting 17h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Synapse
Update timeline
- identified Mar 26, 2024, 10:10 PM UTC
We've identified an issue with requests being timed out against matrix.org and are working to resolve it.
- monitoring Mar 26, 2024, 10:21 PM UTC
A fix has been implemented and the system appears to have stabilised. We are currently monitoring the situation.
- resolved Mar 27, 2024, 03:45 PM UTC
The system has been stable for a prolonged period of time and is considered resolved.