Matrix incident

Matrix <> Libera IRC service degradation

Major Resolved View vendor source →

Matrix experienced a major incident on May 26, 2023, lasting 9d 4h. The incident has been resolved; the full update timeline is below.

Started
May 26, 2023, 12:00 PM UTC
Resolved
Jun 04, 2023, 04:25 PM UTC
Duration
9d 4h
Detected by Pingoru
May 26, 2023, 12:00 PM UTC

Update timeline

  1. investigating May 31, 2023, 02:42 PM UTC

    High incidence of failed connections and dropped messages.

  2. investigating Jun 01, 2023, 06:35 PM UTC

    We've implemented a fix to solve a case where some Matrix users were not able to connect to IRC, and therefore prevented traffic being bridged.

  3. investigating Jun 04, 2023, 04:25 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jun 04, 2023, 04:25 PM UTC

    This incident has been resolved.