Matrix incident

Matrix.org performance degredation

Minor Resolved View vendor source →

Matrix experienced a minor incident on May 17, 2024 affecting Synapse, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
May 17, 2024, 03:18 PM UTC
Resolved
May 18, 2024, 04:41 PM UTC
Duration
1d 1h
Detected by Pingoru
May 17, 2024, 03:18 PM UTC

Affected components

Synapse

Update timeline

  1. identified May 17, 2024, 03:18 PM UTC

    Performance of Matrix.org Synapse is currently degraded. We are aware of the cause and working on a remediation.

  2. resolved May 18, 2024, 04:41 PM UTC

    Performance of the Matrix.org homeserver has returned to normal.