Matrix incident

Matrix.org performance degredation

Major Resolved View vendor source →

Matrix experienced a major incident on June 24, 2024 affecting Synapse, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2024, 03:38 PM UTC
Resolved
Jun 24, 2024, 04:28 PM UTC
Duration
49m
Detected by Pingoru
Jun 24, 2024, 03:38 PM UTC

Affected components

Synapse

Update timeline

  1. investigating Jun 24, 2024, 03:50 PM UTC

    We are currently investigating this issue.

  2. identified Jun 24, 2024, 03:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 24, 2024, 03:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 24, 2024, 04:28 PM UTC

    This incident has been resolved.