Matrix incident

Email delivery issues

Minor Resolved View vendor source →

Matrix experienced a minor incident on August 20, 2024 affecting Synapse, lasting 2d 17h. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2024, 01:55 PM UTC
Resolved
Aug 23, 2024, 07:23 AM UTC
Duration
2d 17h
Detected by Pingoru
Aug 20, 2024, 01:55 PM UTC

Affected components

Synapse

Update timeline

  1. identified Aug 20, 2024, 01:55 PM UTC

    Emails are currently not being delivered. This affects registration of new accounts and delivery of email notifications.

  2. resolved Aug 23, 2024, 07:23 AM UTC

    This incident has been resolved.