Matrix incident

matrix.org federation traffic outbound degraded performance

Critical Resolved View vendor source →

Matrix experienced a critical incident on March 26, 2025 affecting Synapse and Outbound federation, lasting 3h 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2025, 03:37 PM UTC
Resolved
Mar 26, 2025, 07:21 PM UTC
Duration
3h 44m
Detected by Pingoru
Mar 26, 2025, 03:37 PM UTC

Affected components

SynapseOutbound federation

Update timeline

  1. investigating Mar 26, 2025, 03:37 PM UTC

    We are currently investigating the cause of this issue.

  2. investigating Mar 26, 2025, 03:37 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 26, 2025, 03:49 PM UTC

    We've identified the cause and are currently implementing a fix.

  4. monitoring Mar 26, 2025, 04:40 PM UTC

    A fix has been implemented and outbound federation appears to have returned.

  5. resolved Mar 26, 2025, 07:21 PM UTC

    Outbound federation is operational.