MathWorks incident

MATLAB Online login issues

Resolved after 3 hours 36 minutes, affecting MATLAB Online, on May 3, 2026.

identified May 03, 2026, 08:12 PM UTC

This issue is impacting other applications as well. We have identified the root cause and are working on a fix. The impact is limited to SSO users only.

Started
May 03, 2026, 07:45 PM UTC
Resolved
May 03, 2026, 11:21 PM UTC
Duration
3h 36m
Detected by Pingoru
May 03, 2026, 07:45 PM UTC

Affected components

MATLAB Online

Update timeline

  1. investigating May 03, 2026, 07:45 PM UTC

    Users may experience issues during login process into MATLAB Online. We are investigating.

  2. identified May 03, 2026, 08:12 PM UTC

    This issue is impacting other applications as well. We have identified the root cause and are working on a fix. The impact is limited to SSO users only.

  3. resolved May 03, 2026, 11:21 PM UTC

    We have implemented a fix and verified that logins are working as expected.

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