MathWorks incident

File Exchange degradation

Major Resolved View vendor source →

MathWorks experienced a major incident on April 7, 2026 affecting File Exchange, lasting 18h 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 11:22 PM UTC
Resolved
Apr 08, 2026, 05:30 PM UTC
Duration
18h 8m
Detected by Pingoru
Apr 07, 2026, 11:22 PM UTC

Affected components

File Exchange

Update timeline

  1. investigating Apr 07, 2026, 11:22 PM UTC

    Some users may experience issues when accessing File Exchange. We are investigating.

  2. investigating Apr 08, 2026, 01:40 AM UTC

    Some users may experience issues accessing File Exchange. As a temporary workaround, they should use Add-On Explorer to search and get add-ons

  3. monitoring Apr 08, 2026, 05:28 PM UTC

    A fix was implemented at 12:35 PM, after which all functionality was restored. We will continue to monitor the application for any further degradation.

  4. resolved Apr 08, 2026, 05:30 PM UTC

    Marking incident as closed.