Massive incident

Degraded Market Data Delivery For Some Accounts

Resolved after 28 minutes, affecting Market Data REST Endpoints and Market Data REST Endpoints and 1 more, on October 27, 2026.

investigating Oct 27, 2026, 05:51 PM UTC

We are continuing to investigate this issue.

Started
Oct 27, 2026, 05:49 PM UTC
Resolved
Oct 27, 2026, 06:17 PM UTC
Duration
28m
Detected by Pingoru
Oct 27, 2026, 05:49 PM UTC

Affected components

Market Data REST EndpointsMarket Data REST EndpointsFutures REST EndpointsFutures WebSocket ChannelsMarket Data WebSocket ChannelsMarket Data WebSocket Channels

Update timeline

  1. investigating Oct 27, 2026, 05:49 PM UTC

    Some accounts are experiencing delayed WebSocket data and errors on REST requests. Investigation is under way.

  2. investigating Oct 27, 2026, 05:51 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 27, 2026, 06:17 PM UTC

    This incident has been resolved.

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