Massive incident

Forex Real-Time Quotes Degraded

Resolved after 14 hours 36 minutes, affecting Market Data REST Endpoints and Market Data WebSocket Channels, on October 18, 2026.

monitoring Oct 19, 2026, 12:56 PM UTC

We are continuing to monitor for any further issues.

Started
Oct 18, 2026, 10:21 PM UTC
Resolved
Oct 19, 2026, 12:57 PM UTC
Duration
14h 36m
Detected by Pingoru
Oct 18, 2026, 10:21 PM UTC

Affected components

Market Data REST EndpointsMarket Data WebSocket Channels

Update timeline

  1. identified Oct 18, 2026, 10:21 PM UTC

    An upstream data provider is transmitting intermittent ForEx Quote data.

  2. monitoring Oct 18, 2026, 10:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 19, 2026, 12:56 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 19, 2026, 12:57 PM UTC

    This incident has been resolved.

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