Massive incident

Increased Latencies and Timeouts from REST APIs

Resolved after 2 hours 35 minutes, affecting Market Data REST Endpoints and Market Data REST Endpoints and 1 more, on June 3, 2026.

monitoring Jun 03, 2026, 02:56 PM UTC

A fix has been implemented and we are monitoring the results.

Started: Jun 03, 2026, 02:03 PM UTC
Resolved: Jun 03, 2026, 04:38 PM UTC
Duration: 2h 35m
Detected by Pingoru: Jun 03, 2026, 02:03 PM UTC

Affected components

Market Data REST EndpointsMarket Data REST EndpointsMarket Data REST EndpointsMarket Data REST EndpointsFutures REST EndpointsReference Data REST EndpointsReference Data REST EndpointsReference Data REST EndpointsReference Data REST EndpointsMarket Data WebSocket Channels

Update timeline

investigating Jun 03, 2026, 02:03 PM UTC

We are currently investigating this issue.
monitoring Jun 03, 2026, 02:56 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jun 03, 2026, 04:38 PM UTC

This incident has been resolved.

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