MarketMan incident

MarketMan is down

Resolved after 10 minutes, affecting Accounting Integrations and Point of Sale Integrations and 1 more, on March 17, 2025.

monitoring Mar 17, 2025, 10:04 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 17, 2025, 09:55 AM UTC
Resolved
Mar 17, 2025, 10:06 AM UTC
Duration
10m
Detected by Pingoru
Mar 17, 2025, 09:55 AM UTC

Affected components

Accounting IntegrationsPoint of Sale IntegrationsAPI IntegrationSupplier/Vendor IntegrationsReportsOrdersInventoryRecipesMarketMan Mobile

Update timeline

  1. investigating Mar 17, 2025, 09:55 AM UTC

    We detected an issue with the MarketMan system and our engineering team is actively investigating. Users may experience slow response times, and inability to log in. Our initial assessment indicates this may be related to a new version that was being deployed. We're currently gathering data and working to identify the root cause. We'll provide another update within 30 minutes or sooner if we have significant findings. We apologize for any disruption this may cause to your operations.

  2. identified Mar 17, 2025, 10:01 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 17, 2025, 10:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 17, 2025, 10:06 AM UTC

    This incident has been resolved.

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