MarketMan Outage History

MarketMan is up right now

Pingoru has recorded 40 incidents for MarketMan: 3 in the last 12 months and 1 in the last 90 days.

Source: techstatus.marketman.com

40incidents recorded
3last 12 months
1last 90 days
3 hourstypical duration
Incidents per month
012MayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%MayJunJulAugSepOct0%
Pingoru began tracking MarketMan in May 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202614 of 720 (1%)
October 202600 of 524 (0%)

Incidents, newest first

Minor September 28, 2026 System Latency 3h 39m Accounting Integrations, Point of Sale Integrations, API Integration, Supplier/Vendor Integrations and 5 more

Started Sep 28, 2026, 02:47 PM UTC· resolved Sep 28, 2026, 06:26 PM UTC

  1. investigating Sep 28, 2026, 02:47 PM UTC

    We detected an issue with system latency and our engineering team is actively investigating. Users may experience slow response times. We're currently gathering data and working to identify the root cause. We'll provide another update as soon as we have significant findings. We apologize for any disruption this may cause to your operations.

  2. monitoring Sep 28, 2026, 03:31 PM UTC

    We've identified the root cause of the issue as elevated database load caused by a background data synchronization process. The issue began at 17:10 IL time (10:10 AM ET) and was resolved at 18:05 IL time (11:05 AM ET). During that window the system was slower than usual, but all functionality kept working as expected and no data was lost. Our engineering team resolved the issue by reducing the load from the synchronization process on the database. Performance has returned to normal. No action is required from users. If an operation timed out during that window, please retry it. We'll keep monitoring closely and share any further updates if needed. Thank you for your patience.

  3. resolved Sep 28, 2026, 06:26 PM UTC

    This incident has been fully resolved as of 11:05 AM ET. Normal service has been restored to all affected systems after 55 minutes of disruption. We sincerely apologize for any disruption this incident may have caused to your business operations. If you have any questions or are still experiencing issues, please contact us at [email protected] or through your dedicated account manager.

Read the full incident report →

Critical January 19, 2026 QuickBooks Integration Service Disruption 2h 15m Accounting Integrations

Started Jan 19, 2026, 05:34 PM UTC· resolved Jan 19, 2026, 07:50 PM UTC

  1. investigating Jan 19, 2026, 05:34 PM UTC

    We are currently experiencing a known issue impacting MarketMan’s integration with QuickBooks Online (QBO). As of January 19, 2026, QBO export and sync actions are failing for customers. Our Engineering team is aware and actively working to restore service as quickly as possible. What you may see: * Exports to QBO fail (for example invoices, delivery notes, and other export types). * QBO sync actions fail (for example accounts and related data sync). * Export attempts may return an error. Impact: * Exports to QBO cannot be completed at this time. * QBO integration functions are interrupted until the issue is resolved.

  2. identified Jan 19, 2026, 06:11 PM UTC

    We are currently experiencing a known issue impacting MarketMan’s integration with QuickBooks Online (QBO). As of January 19, 2026, QBO export and sync actions are failing for customers. Our Engineering team has identified the issue and actively working to restore service as quickly as possible. What you may see: * Exports to QBO fail (for example invoices, delivery notes, and other export types). * QBO sync actions fail (for example accounts and related data sync). * Export attempts may return an error. Impact: * Exports to QBO cannot be completed at this time. * QBO integration functions are interrupted until the issue is resolved.

  3. monitoring Jan 19, 2026, 07:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 19, 2026, 07:50 PM UTC

    This incident has been resolved. Any QBO exports completed during the outage will process autonomously within the coming hours.

Read the full incident report →

Critical November 18, 2025 Servers error 3h 34m Accounting Integrations, Point of Sale Integrations, API Integration, Supplier/Vendor Integrations and 5 more

Started Nov 18, 2025, 11:48 AM UTC· resolved Nov 18, 2025, 03:22 PM UTC

  1. investigating Nov 18, 2025, 11:48 AM UTC

    We are currently investigating this issue.

  2. identified Nov 18, 2025, 12:05 PM UTC

    We have identified a Cloudflare issue that's impacting our operations. marketman.com domain is Operational

  3. monitoring Nov 18, 2025, 12:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 18, 2025, 03:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 27, 2025 Actual versus Theoretical Report is Down 41m Reports

Started Sep 27, 2025, 05:19 PM UTC· resolved Sep 27, 2025, 06:01 PM UTC

  1. identified Sep 27, 2025, 05:19 PM UTC

    The issue has been identified and the fix is being implemented.

  2. monitoring Sep 27, 2025, 05:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 27, 2025, 06:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 8, 2025 System lagging 3m Accounting Integrations, Point of Sale Integrations, API Integration, Supplier/Vendor Integrations and 5 more

Started Sep 08, 2025, 02:48 PM UTC· resolved Sep 08, 2025, 02:52 PM UTC

  1. investigating Sep 08, 2025, 02:48 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 08, 2025, 02:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 8, 2025 High Server Data Processing Issue- Degraded Performance 49m Accounting Integrations, Point of Sale Integrations, API Integration, Supplier/Vendor Integrations and 5 more

Started Sep 08, 2025, 11:53 AM UTC· resolved Sep 08, 2025, 12:43 PM UTC

  1. investigating Sep 08, 2025, 11:53 AM UTC

    We are currently investigating this issue.

  2. identified Sep 08, 2025, 12:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 08, 2025, 12:12 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 08, 2025, 12:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 08, 2025, 12:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 22, 2025 Service Disruption 9m Accounting Integrations, Point of Sale Integrations, API Integration, Supplier/Vendor Integrations and 5 more

Started Aug 22, 2025, 06:27 PM UTC· resolved Aug 22, 2025, 06:36 PM UTC

  1. investigating Aug 22, 2025, 06:27 PM UTC

    MarketMan is currently experiencing a service disruption. Our engineering team is actively investigating the issue to identify the cause and restore functionality as quickly as possible.

  2. resolved Aug 22, 2025, 06:36 PM UTC

    The earlier service disruption has been resolved, and MarketMan is now fully operational. Our engineering team has completed the investigation and confirmed that the issue has been addressed.

Read the full incident report →

Minor July 20, 2025 Mobile app ordering not working 29m MarketMan Mobile

Started Jul 20, 2025, 06:53 AM UTC· resolved Jul 20, 2025, 07:23 AM UTC

  1. investigating Jul 20, 2025, 06:53 AM UTC

    We detected an issue with our mobile app ordering functionality. We are currently investigating. In the meantime, orders can be placed on the web

  2. monitoring Jul 20, 2025, 07:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 20, 2025, 07:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 19, 2025 Mobile app not working 55m MarketMan Mobile

Started Jun 19, 2025, 01:13 PM UTC· resolved Jun 19, 2025, 02:09 PM UTC

  1. investigating Jun 19, 2025, 01:13 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 19, 2025, 01:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 19, 2025, 02:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 19, 2025 MarketMan system is down 2h 51m Accounting Integrations, Point of Sale Integrations, API Integration, Supplier/Vendor Integrations and 5 more

Started Jun 19, 2025, 09:27 AM UTC· resolved Jun 19, 2025, 12:18 PM UTC

  1. investigating Jun 19, 2025, 09:27 AM UTC

    We detected an issue with our Database at 9:15GMT and our engineering team is actively investigating. Users may experience issues logging into the system or system slowness. We're currently gathering data and working to identify the root cause. We apologize for any disruption this may cause to your operations.

  2. investigating Jun 19, 2025, 09:27 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 19, 2025, 09:50 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 19, 2025, 12:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 19, 2025, 12:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 17, 2025 MarketMan is down 10m Accounting Integrations, Point of Sale Integrations, API Integration, Supplier/Vendor Integrations and 5 more

Started Mar 17, 2025, 09:55 AM UTC· resolved Mar 17, 2025, 10:06 AM UTC

  1. investigating Mar 17, 2025, 09:55 AM UTC

    We detected an issue with the MarketMan system and our engineering team is actively investigating. Users may experience slow response times, and inability to log in. Our initial assessment indicates this may be related to a new version that was being deployed. We're currently gathering data and working to identify the root cause. We'll provide another update within 30 minutes or sooner if we have significant findings. We apologize for any disruption this may cause to your operations.

  2. identified Mar 17, 2025, 10:01 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 17, 2025, 10:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 17, 2025, 10:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 6, 2025 Microsoft Azure servers bug 1d 7h Accounting Integrations, Point of Sale Integrations, Supplier/Vendor Integrations, Reports and 4 more

Started Mar 06, 2025, 11:59 AM UTC· resolved Mar 07, 2025, 07:16 PM UTC

  1. identified Mar 06, 2025, 11:59 AM UTC

    We identified a bug in Microsoft Azure servers that is causing the MarketMan platform get sporadic outages. We are working with Microsoft to troubleshoot the issue. If error occurs when working in the MarketMan system, please refresh the page and try again.

  2. resolved Mar 07, 2025, 07:16 PM UTC

    Our monitoring tools show that the issue is resolved

Read the full incident report →

Minor February 3, 2025 POS sync delays 2h 6m Point of Sale Integrations

Started Feb 03, 2025, 08:11 AM UTC· resolved Feb 03, 2025, 10:17 AM UTC

  1. identified Feb 03, 2025, 08:11 AM UTC

    We identified POS sync delays. We are now working on a resolution

  2. monitoring Feb 03, 2025, 09:16 AM UTC

    A fix has been implemented and we are monitoring the results. Sales should be coming in correctly.

  3. resolved Feb 03, 2025, 10:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 27, 2024 Malfunction of mobile app ordering 1h 53m MarketMan Mobile

Started Dec 27, 2024, 03:04 PM UTC· resolved Dec 27, 2024, 04:57 PM UTC

  1. identified Dec 27, 2024, 03:04 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Dec 27, 2024, 04:57 PM UTC

    This incident has been resolved. Please make sure to close and restart the app.

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Major October 28, 2024 POS Sales Sync missing between October 25-October 27 8h 57m Point of Sale Integrations

Started Oct 28, 2024, 09:14 AM UTC· resolved Oct 28, 2024, 06:11 PM UTC

  1. identified Oct 28, 2024, 09:14 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 28, 2024, 01:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 28, 2024, 05:35 PM UTC

    We are still monitoring the issue. Total sales values should be presented on buyer accounts. Transactions details will be uploaded soon

  4. resolved Oct 28, 2024, 06:11 PM UTC

    The issue is resolved. If you are still experiencing an issue, please reach out to [email protected]

Read the full incident report →