Magnus Health incident

SSO Access Issues for the Magnus Community

Resolved after 22 minutes, affecting Secure Application, on June 12, 2023.

resolved Jun 12, 2023, 04:18 PM UTC

We have resolved the issue preventing users from logging into the Magnus Community. We appreciate your patience and apologize for any inconvenience.

Started
Jun 12, 2023, 03:56 PM UTC
Resolved
Jun 12, 2023, 04:18 PM UTC
Duration
22m
Detected by Pingoru
Jun 12, 2023, 03:56 PM UTC

Affected components

Secure Application

Update timeline

  1. investigating Jun 12, 2023, 03:56 PM UTC

    We are investigating an issue preventing users from logging into the Magnus Community via SSO. Access to the Magnus web portal and mobile application is unaffected. While we investigate this further, please submit any support requests at https://magnushealth.my.site.com/s/contactsupport.

  2. resolved Jun 12, 2023, 04:18 PM UTC

    We have resolved the issue preventing users from logging into the Magnus Community. We appreciate your patience and apologize for any inconvenience.

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