Magnus Health incident

Issue with Closing Cases in the MH Community

Resolved after 15 minutes, affecting Magnus Community, on March 26, 2024.

resolved Mar 26, 2024, 02:07 PM UTC

We have identified and resolved the issue that was preventing customers from closing support cases within the Community.

Started
Mar 26, 2024, 01:51 PM UTC
Resolved
Mar 26, 2024, 02:07 PM UTC
Duration
15m
Detected by Pingoru
Mar 26, 2024, 01:51 PM UTC

Affected components

Magnus Community

Update timeline

  1. investigating Mar 26, 2024, 01:51 PM UTC

    We are currently investigating an issue preventing customers from closing support cases within the Magnus Health Community. We appreciate your patience and will provide an update as soon as we are able.

  2. resolved Mar 26, 2024, 02:07 PM UTC

    We have identified and resolved the issue that was preventing customers from closing support cases within the Community.

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