Magnus Health incident
Email delays due to an issue with our email provider
Resolved after 17 hours 24 minutes, affecting Email, on June 17, 2024.
Our email provider has confirmed that this issue is now resolved and emails are once again sending as expected.
Affected components
Update timeline
- investigating Jun 17, 2024, 06:50 PM UTC
One of our email providers is currently experiencing an issue sending messages. As a result, you may experience email delays with reset password, welcome email, multi-factor authentication, and mass email messages. We have taken steps to ensure users can continue to log in successfully during this time and are actively monitoring the issue with our email provider. We will provide an update as soon as we've received confirmation that the issue has been resolved.
- monitoring Jun 17, 2024, 09:17 PM UTC
The delays with our email provider have improved, but we will continue to monitor their status until we receive confirmation of resolution.
- resolved Jun 18, 2024, 12:14 PM UTC
Our email provider has confirmed that this issue is now resolved and emails are once again sending as expected.
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