Resolved after 1 hour 53 minutes, on July 19, 2024.
The issue impacting our fax systems has been resolved and we can once again accept incoming customer faxes. Thank you for your patience while we worked to resolve this issue.
Update timeline
- investigating Jul 19, 2024, 12:38 PM UTC
Due to a third-party outage impacting global tech platforms our fax systems are currently unable to accept incoming customer faxes. We are working to resolve the issue as quickly as possible, but in the interim please upload files directly from our mobile or desktop applications.
- resolved Jul 19, 2024, 02:31 PM UTC
The issue impacting our fax systems has been resolved and we can once again accept incoming customer faxes. Thank you for your patience while we worked to resolve this issue.
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