Magnus Health incident
Support Consultant Scheduling Links Temporarily Unavailable
Resolved after 1 hour 51 minutes, affecting Magnus Community, on April 30, 2025.
Our third-party scheduling tool, ChiliPiper, has resolved the issue with their scheduling links and you should once again be able to schedule calls with our Support Consultant team through the Magnus Community. If when using the scheduling link you are still receiving an error, please try clearing your browser cache.
Affected components
Update timeline
- investigating Apr 30, 2025, 11:22 AM UTC
Our third party scheduling tool, ChiliPiper, is investigating an issue that is causing users to be unable to access calendar scheduling links. As a result, the feature to schedule support consulting calls through the Magnus Community is temporarily unavailable. We are closely monitoring the ChiliPiper status and will notify you as soon as the scheduling links issue has been resolved.
- resolved Apr 30, 2025, 01:13 PM UTC
Our third-party scheduling tool, ChiliPiper, has resolved the issue with their scheduling links and you should once again be able to schedule calls with our Support Consultant team through the Magnus Community. If when using the scheduling link you are still receiving an error, please try clearing your browser cache.
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