Maestro Labs incident

API timeouts

Resolved after 11 minutes, affecting Outlook Add-In, on March 7, 2023.

monitoring Mar 07, 2023, 12:13 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 07, 2023, 12:06 PM UTC
Resolved
Mar 07, 2023, 12:17 PM UTC
Duration
11m
Detected by Pingoru
Mar 07, 2023, 12:06 PM UTC

Affected components

Outlook Add-In

Update timeline

  1. investigating Mar 07, 2023, 12:06 PM UTC

    We're seeing timeouts in API requests. We are currently investigating the issue

  2. identified Mar 07, 2023, 12:10 PM UTC

    The issue is related to OpenAI API outage.

  3. monitoring Mar 07, 2023, 12:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 07, 2023, 12:17 PM UTC

    This incident has been resolved.

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