Maestro Labs had 4 outages in the last 2 years totaling 55h 8m of downtime — averaging 0.2 incidents per month.
There were 4 Maestro Labs outages since October 20, 2025 totaling 55h 8m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are seeing some TM bots joining bots later. We are investigating the issues and working on a mitigation
We identified the issue and deployed a fix. We are monitoring the situation
This incident has been resolved.
Between July 11 and July 13 10am UTC scheduled bots did not join any calls.
The MailMaestro Add-in disappeared from the Outlook Ribbon and the Microsoft Marketplace. The store listing is not available and the Add-In can't be used right now
We are continuing to investigate this issue.
Microsoft resolved the issue and the Add-In appears in the Marketplace again
This incident has been resolved.
One of our cloud service providers (AWS) is currently experiencing an outage that’s affecting some of our services. Our team is monitoring the situation closely and working with AWS to restore full functionality as soon as possible.
The issue is resolved.
Services are fully operational following the restoration of AWS infrastructure. No security impact occurred.