Maestro Labs incident

Slow Response time

Resolved after 2 hours 8 minutes, affecting Outlook Add-In, on September 6, 2023.

monitoring Sep 06, 2023, 05:42 PM UTC

Response times have normalized and we keep monitoring

Started
Sep 06, 2023, 05:05 PM UTC
Resolved
Sep 06, 2023, 07:13 PM UTC
Duration
2h 8m
Detected by Pingoru
Sep 06, 2023, 05:05 PM UTC

Affected components

Outlook Add-In

Update timeline

  1. investigating Sep 06, 2023, 05:05 PM UTC

    We see slow response times for email generation. We are currently investigating the issue.

  2. identified Sep 06, 2023, 05:33 PM UTC

    We have identified the issue and are working on a fix

  3. monitoring Sep 06, 2023, 05:42 PM UTC

    Response times have normalized and we keep monitoring

  4. resolved Sep 06, 2023, 07:13 PM UTC

    Response times are back to normal

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