MadKudu incident

Delay with score push

Resolved after 1 hour 51 minutes, affecting Realtime scoring, on July 29, 2024.

monitoring Jul 29, 2024, 05:08 PM UTC

Issue AWS on Saturday 27 degraded our ability to push scores into destination systems (e.g. SFDC). We identified the issues and push resumed. We expect every score to be up-to-date in a few hours.

Started
Jul 29, 2024, 05:08 PM UTC
Resolved
Jul 29, 2024, 07:00 PM UTC
Duration
1h 51m
Detected by Pingoru
Jul 29, 2024, 05:08 PM UTC

Affected components

Realtime scoring

Update timeline

  1. monitoring Jul 29, 2024, 05:08 PM UTC

    Issue AWS on Saturday 27 degraded our ability to push scores into destination systems (e.g. SFDC). We identified the issues and push resumed. We expect every score to be up-to-date in a few hours.

  2. resolved Jul 30, 2024, 03:36 PM UTC

    This incident has been resolved.

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