MadKudu Outage History

MadKudu is up right now

MadKudu had 7 outages in the last 2 years totaling 4h 18m of downtime — averaging 0.3 incidents per month.

There were 7 MadKudu outages since October 6, 2025 totaling 4h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.madkudu.com

Notice June 2, 2026

Salesforce (SFDC) Integration Incident

Detected by Pingoru
Jun 02, 2026, 11:36 AM UTC
Resolved
Jun 02, 2026, 03:49 PM UTC
Duration
4h 12m
Timeline · 2 updates
  1. identified Jun 02, 2026, 11:36 AM UTC

    We are currently experiencing an issue with our Salesforce (SFDC) integration, and the service is temporarily unavailable. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We will provide updates as more information becomes available.

  2. resolved Jun 02, 2026, 03:49 PM UTC

    The issue affecting the Salesforce (SFDC) integration has been resolved. As part of the remediation, all customers are required to reconnect their Salesforce instance in our application to restore integration functionality. We apologize for the inconvenience and appreciate your patience.

Read the full incident report →

Minor April 21, 2026

Sales Copilot Unavailable

Detected by Pingoru
Apr 21, 2026, 12:33 AM UTC
Resolved
Apr 21, 2026, 12:33 AM UTC
Duration
—
Timeline · 1 update
  1. monitoring Apr 20, 2026, 10:56 PM UTC

    Apr 20, 15:56 PDT Identified - We’ve identified an issue affecting Sales Copilot and are actively working on a fix. We expect full recovery within approximately 90 minutes.

Read the full incident report →

Minor February 27, 2026

Delayed CRM Integration

Detected by Pingoru
Feb 27, 2026, 12:01 PM UTC
Resolved
Feb 27, 2026, 12:01 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Feb 27, 2026, 12:01 PM UTC

    Feb 27, 04:01 PST Resolved - This incident has been resolved. Feb 26, 03:51 PST Monitoring - A fix has been implemented and we are monitoring the results. Feb 24, 05:48 PST Identified - We’re currently investigating an issue affecting our ability to load new data from a subset of customers. Updates to follow.

Read the full incident report →

Notice December 15, 2025

Data Processing (Data Workers) Instability

Detected by Pingoru
Dec 15, 2025, 04:38 PM UTC
Resolved
Dec 15, 2025, 04:38 PM UTC
Duration
—
Affected: msi.madkudu.comapi.madkudu.comapp.madkudu.comdata.madkudu.com
Timeline · 1 update
  1. resolved Dec 15, 2025, 04:38 PM UTC

    The service used to provide transformation and updating of extracted data in the platform ("Data Workers") was degraded causing instability on the service and delays in refreshing data loaded from external integrations. This has been fixed and services are resuming although some delays in seeing updated data in copilot and scores in linked CRM tools may be experienced still.

Read the full incident report →

Minor October 21, 2025

Sales Copilot service disruption

Detected by Pingoru
Oct 21, 2025, 07:52 AM UTC
Resolved
Oct 21, 2025, 07:52 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 21, 2025, 07:52 AM UTC

    Oct 21, 00:52 PDT Resolved - This incident has been resolved. Oct 21, 00:51 PDT Monitoring - Service functionality has been restored. We are continuing to monitor it to ensure full stability. Oct 20, 18:52 PDT Update - We're still monitoring our dependent services. Oct 20, 18:39 PDT Identified - Sales Copilot is currently experiencing renewed service disruption as some of our dependent services are facing issues again Oct 20, 17:13 PDT Monitoring - Service functionality has been restored. We are continuing to monitor it to ensure full stability. Oct 20, 12:58 PDT Identified - Sales Copilot is currently experiencing service degradation due to widespread outages affecting multiple online services, including our infrastructure providers. Our team is actively monitoring the situation and implementing mitigations as providers restore functionality. We will provide updates as more information becomes available.

Read the full incident report →

Minor October 6, 2025

app.madkudu.com not available

Detected by Pingoru
Oct 06, 2025, 05:30 PM UTC
Resolved
Oct 06, 2025, 05:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 06, 2025, 05:30 PM UTC

    Oct 6, 10:30 PDT Resolved - This incident has been resolved. Oct 6, 10:08 PDT Monitoring - A fix has been released, and we are monitoring the results. Oct 6, 09:54 PDT Identified - The issue has been identified and a fix is currently being released. Oct 6, 09:53 PDT Investigating - An issue has appeared on app.madkudu.com preventing people to access any pages of it.

Read the full incident report →