Resolved after 2 hours 22 minutes, affecting api.madkudu.com and app.madkudu.com, on December 10, 2024.
The fix has been deployed and the error rate dropped significantly. We are monitoring the systems to ensure stability.
Affected components
api.madkudu.comapp.madkudu.com
Update timeline
- identified Dec 10, 2024, 02:28 PM UTC
The AWS region where the public API is hosted is having issues. We are redeploying the instances.
- identified Dec 10, 2024, 02:28 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Dec 10, 2024, 02:36 PM UTC
The fix has been deployed and the error rate dropped significantly. We are monitoring the systems to ensure stability.
- resolved Dec 10, 2024, 04:51 PM UTC
This incident has been resolved.
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