Resolved after 3 hours 16 minutes, on July 28, 2026.
We are continuing to investigate this issue.
Update timeline
- investigating Jul 28, 2026, 09:15 PM UTC
Auto-refill topups are malfunctioning, so if your credit balance is below your top up threshold, top-ups will not be triggered. We are in the process of investigating and fixing. In the meantime, a manual one-time top up will resolve the issue.
- investigating Jul 29, 2026, 12:31 AM UTC
We are continuing to investigate this issue.
- resolved Jul 29, 2026, 12:32 AM UTC
This incident has been resolved.
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