Macquarie University incident

Incident - Service Unavailable / Service Outage: Microsoft Teams - Meeting Calls Only

Resolved after 2 days 22 hours, on July 24, 2026.

monitoring Jul 24, 2026, 03:51 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 24, 2026, 01:24 AM UTC
Resolved
Jul 26, 2026, 11:55 PM UTC
Duration
2d 22h
Detected by Pingoru
Jul 24, 2026, 01:24 AM UTC

Update timeline

  1. investigating Jul 24, 2026, 01:24 AM UTC

    Microsoft Teams - Meeting Calls Only is currently Unavailable. Users are unable to join Microsoft Teams Meetings. Users can call via teams - using one-to-one and group call functionality. Users are encouraged to use Zoom for meetings. We are monitoring vendor updates and apologise for any inconvenience caused. OneHelp Reference Number: INC0207263 Services Affected: Microsoft Teams - Meetings Impact: Staff/Students For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email [email protected]

  2. investigating Jul 24, 2026, 02:51 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 24, 2026, 03:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 26, 2026, 11:55 PM UTC

    This incident has been resolved.

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