Macquarie University incident

Incident - Service Unavailable / Service Outage: Turnitin

Resolved after 10 days 6 hours, affecting Turnitin, on June 11, 2026.

monitoring Jun 12, 2026, 03:24 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 11, 2026, 11:46 PM UTC
Resolved
Jun 22, 2026, 05:47 AM UTC
Duration
10d 6h
Detected by Pingoru
Jun 11, 2026, 11:46 PM UTC

Affected components

Turnitin

Update timeline

  1. investigating Jun 11, 2026, 11:46 PM UTC

    Turnitin is currently Unavailable. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0205236 Services Affected: Turnitin Impact: Staff/Students For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email [email protected]

  2. monitoring Jun 12, 2026, 03:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 22, 2026, 05:47 AM UTC

    This incident has been resolved.

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