Macquarie University incident

Incident - Service Unavailable / Service Outage: Turnitin

Critical Ongoing View vendor source →

Macquarie University is currently experiencing a critical incident affecting Turnitin, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 01:40 AM UTC
Resolved
Ongoing
Duration
● 2h 19m
Detected by Pingoru
Jun 04, 2026, 01:40 AM UTC

Affected components

Turnitin

Update timeline

  1. investigating Jun 04, 2026, 01:40 AM UTC

    Turnitin is currently Unavailable. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0204861 Services Affected: Turnitin Impact: Staff/Students For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email [email protected]

  2. identified Jun 04, 2026, 01:40 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 04, 2026, 02:12 AM UTC

    A fix has been implemented and we are monitoring the results.