Macquarie University incident
Incident - Service Degraded, Intermittent Access, Partial Outage: Web Access
Resolved after 19 days, affecting eStudent and iLearn and 1 more, on April 16, 2026.
We are continuing to investigate this issue.
Affected components
Update timeline
- investigating Apr 16, 2026, 01:59 AM UTC
Various MQ websites is currently experiencing intermittent access (partial outage/degradation). We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0201735 Services Affected: MQ websites , eStudent, iLearn Impact: Staff, Students and public For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email [email protected]
- investigating Apr 16, 2026, 02:00 AM UTC
We are continuing to investigate this issue.
- investigating Apr 16, 2026, 02:01 AM UTC
We are continuing to investigate this issue.
- resolved May 05, 2026, 02:09 AM UTC
This incident has been resolved.
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