Macquarie University incident

Incident - Service Degraded, Intermittent Access, Partial Outage: Web Access

Minor Resolved View vendor source →

Macquarie University experienced a minor incident on April 16, 2026 affecting eStudent and iLearn and 1 more component, lasting 19d. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 01:59 AM UTC
Resolved
May 05, 2026, 02:09 AM UTC
Duration
19d
Detected by Pingoru
Apr 16, 2026, 01:59 AM UTC

Affected components

eStudentiLearnMQ Websites

Update timeline

  1. investigating Apr 16, 2026, 01:59 AM UTC

    Various MQ websites is currently experiencing intermittent access (partial outage/degradation). We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0201735 Services Affected: MQ websites , eStudent, iLearn Impact: Staff, Students and public For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email [email protected]

  2. investigating Apr 16, 2026, 02:00 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 16, 2026, 02:01 AM UTC

    We are continuing to investigate this issue.

  4. resolved May 05, 2026, 02:09 AM UTC

    This incident has been resolved.