Macquarie University incident

Incident - Service Unavailable / Service Outage: Publish, Resource Booker

Notice Resolved View vendor source →

Macquarie University experienced a notice incident on February 3, 2026, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 01:48 AM UTC
Resolved
Feb 05, 2026, 12:57 AM UTC
Duration
1d 23h
Detected by Pingoru
Feb 03, 2026, 01:48 AM UTC

Update timeline

  1. investigating Feb 03, 2026, 01:48 AM UTC

    Publish, Resource Booker is currently Unavailable. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0198430 Services Affected: Publish, Resource Booker Impact: Staff For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email [email protected]

  2. investigating Feb 03, 2026, 06:08 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 04, 2026, 12:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 05, 2026, 12:57 AM UTC

    This incident has been resolved.