Macquarie University incident
Incident - Service Unavailable / Service Outage: Pure RMS
Critical Vendor's status page →
Resolved after 10 days 21 hours, affecting Pure Research Management System (RMS), on March 19, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Pure Research Management System (RMS)
Update timeline
- investigating Mar 19, 2026, 01:57 AM UTC
Pure RMS is currently Unavailable. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0200426 Services Affected: Pure RMS Impact: Staff/Students/public For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email [email protected]
- monitoring Mar 19, 2026, 07:08 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 29, 2026, 11:28 PM UTC
This incident has been resolved.
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