Macquarie University incident
Incident - Service Degraded: Microsoft Teams
Macquarie University experienced a notice incident on May 6, 2026, lasting 28d 22h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 06, 2026, 03:32 AM UTC
Microsoft Teams is currently experiencing service/functionality degradation. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0202984 Services Affected: Microsoft Teams Impact: Staff/Students For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email [email protected]
- investigating May 06, 2026, 03:43 AM UTC
Users are encouraged to use Teams on the web as workaround: https://teams.microsoft.com/
- monitoring May 06, 2026, 10:13 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 04, 2026, 01:38 AM UTC
This incident has been resolved.