Macquarie University incident

Incident - Service Degraded: Microsoft Teams

Resolved after 28 days 22 hours, on May 6, 2026.

monitoring May 06, 2026, 10:13 AM UTC

A fix has been implemented and we are monitoring the results.

Started
May 06, 2026, 03:32 AM UTC
Resolved
Jun 04, 2026, 01:38 AM UTC
Duration
28d 22h
Detected by Pingoru
May 06, 2026, 03:32 AM UTC

Update timeline

  1. investigating May 06, 2026, 03:32 AM UTC

    Microsoft Teams is currently experiencing service/functionality degradation. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0202984 Services Affected: Microsoft Teams Impact: Staff/Students For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email [email protected]

  2. investigating May 06, 2026, 03:43 AM UTC

    Users are encouraged to use Teams on the web as workaround: https://teams.microsoft.com/

  3. monitoring May 06, 2026, 10:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 04, 2026, 01:38 AM UTC

    This incident has been resolved.

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