Macquarie University incident

Incident - Service Unavailable: iLearn

Ongoing since 12:44 AM UTC, affecting iLearn.

investigating Nov 10, 2026, 01:47 AM UTC

We are currently investigating this issue.

Started
Nov 10, 2026, 12:44 AM UTC
Resolved
Ongoing
Duration
● 1h 5m
Detected by Pingoru
Nov 10, 2026, 12:44 AM UTC

Affected components

iLearn

Update timeline

  1. investigating Nov 10, 2026, 12:44 AM UTC

    iLearn is currently down. The University is working to resolve the issue as soon as possible. If your exams and studies have been impacted by the disruption, please contact Student Connect immediately to discuss how you can access alternative assessments and special consideration. Find out more here: https://students.mq.edu.au/support/technology/systems/ilearn/ilearn-outage OneHelp Reference Number: INC0212940 Services Affected: iLearn Impact: Staff/Students For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email [email protected]

  2. monitoring Nov 10, 2026, 01:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Nov 10, 2026, 01:47 AM UTC

    We are currently investigating this issue.

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